Feedbackly

All-in-one multichannel customer feedback and analytics tool

Sunday, August 7, 2016

eedbackly is the only software tool that you can use to collect and manage customer feedback and data in multichannel. In other words it is a customer experience measurement and analytics tool. With Feedbackly you are able to easily measure your customer experience in all of your customer touch points, from brick-and-mortar to web sites and eCommerce. The channels that you can use can be e.g. email, feedback kiosk, SMS, Mobile QR codes, Web form, Website popup etc. And all of the channels are already implemented in our software. All data collection is automated and you are able to analyze the insights from one dashboard.