AskNicely

Real time Net Promoter Score (NPS) tracking and customer engagement

Friday, May 22, 2015

AskNicely is a free Net Promoter Score (NPS) survey platform that helps growing businesses drive customer retention and referrals. When a customer buys or gets support from you, AskNicely automatically requests feedback with a beautiful one-question email survey. In real time, you'll know who's happy (or not) and why which means you can act immediately to fix any issues before a customer churns. By tracking your Net Promoter Score on a daily basis, you can deliver a world class customer experience and get more customers saying great things about your brand. With one click, you can publish these comments directly to your website or social media pages and create a sales force of loyal customers. Getting started takes a couple of minutes and requires no IT knowledge. AskNicely integrates quickly with Salesforce.com, Intercom, MailChimp, ZenDesk, Desk.com, Microsoft Dynamics CRM, Constant Contact, Woopra and Lever.