Botanalytics

Conversational analytics for bots

Friday, November 11, 2016

Botanalytics is a conversational analytics tool for bots. It helps bot owners to improve their human-to-bot communication with identifying bottlenecks, filtering conversations, and understanding engagement. Unlike other analytics platforms, botanalytics focuses on conversational analytics. Bot owners have great pain about digging into conversations between their bot and users. Botanalytics enables bot owners to deep dive into every communication to find out bottleneck points of the conversations. This directly helps bot owners to enhance their bots for different scenarios. Botanalytics provides correlation analysis; find out why while the number of conversations is increasing, the number of conversation steps per user is decreasing. And, you can elaborate your retention with various cases. For example; People who follow at least 5 steps conversation rather than following 12 steps conversation in last week are more likely to churn. All of these make Botanalytics a unique product for bot owners to enhance their bots.